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We have all witnessed the impact of digital transformation and the enormous changes brought about by technology in the business landscape over the last few years. While helping many of our clients build their digital strategies, we encountered many business challenges viz. working on disparate systems that didn’t talk to each other, loss of productivity, errors in manual processes, cost efficiency and more. We have seen business struggle with decision making due to systems being in silos and we have seen how not reacting to the market conditions at the right time have put some businesses behind their competition.

With digital transformation, these business challenges now seize to exist and traditional boundaries are getting reshaped every day. Bringing together technology, tools, mobile, social media and cloud is enabling business across the world to gain operational efficiency, enhance productivity and positively impact their bottom line. Technological advancements are here to stay and more and more businesses are adapting to the newer trends to stay agile and exceed customer expectations. What’s even more exciting, is that the tools and technology that help businesses stay on their digital growth path are now more accessible than ever before.

Business apps now work seamlessly with productivity tools such as email and Word and decision making has never been easier. It’s the digital trends and tools that have helped many businesses achieve more. In the start of this year, I highlighted the 5 top digital trends to look out for which will help businesses grow and succeed. In this article, I highlight how Dynamics 365 Business Central as a tool can help you stay on track with your digital transformation initiatives.

What to expect with Dynamics 365 Business Central

Dynamics 365 Business Central provides you with an easy to configure, fast to implement, customisable, modern, yet familiar tool with built-in insights, intelligence, and process workflows to streamline and manage your business better.

  • One seamless process

    You can connect your business by deploying one single solution that brings together your financials, sales, service, and operations under one roof. Productivity is greatly enhanced due to reduced time switching between applications. You can also set up customers or vendors, create quotes, process orders, and submit invoices from your Outlook itself. Exporting data and creating documents directly in Word and Excel is also seamless with integration between Microsoft Dynamics 365 and Office 365.

  • Actionable intelligence and insights from data

    You can connect the data from accounting, sales, purchasing, inventory, and customer interactions and make that data work for you. When you get an end-to-end view of your business, you are enabled with better insights to make smarter business decisions. The business applications are infused with big data, advanced analytics, and IoT and with this built into your business processes, you get actionable intelligence where and when you need it. Spotting sales trends, identifying margins, getting product insights and understanding your customers better is all achievable with Business Central.

  • Enhanced mobile experience

    Your sales team members could not have asked for more. With an enhanced mobile experience, your teams can confirm inventory before making a customer commitment, manage quotes, proposals and orders on-the-go and deliver an enhanced customer experience. With ready access to customer history, maintenance contracts, and service schedules on their laptops, mobiles or tablets, your team members are equipped to increase their productivity and sell better.

  • Better workflows

    Business security is handled seamlessly with Business Central. With easy-to-create workflows and audit trails, you can automate and secure your business processes. You gain from increased operational efficiency and ensure that you do not face any business risks.

With a scalable solution like Dynamics 365 Business Central, you can start and grow easily. Access the apps you need as per your industry and business need and grow at your own pace. You can connect your people and processes and gain immensely from enhanced productivity and efficiency. To know how Dynamics 365 Business Central can fulfil your business needs, Give us a call today!

 

FAQs

  • Is Dynamics 365 a CRM or ERP?

Dynamics 365 is actually a combination of both Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software. Dynamics 365 CRM has crucial customer relationship management modules like sales, marketing, customer service, and field service that can empower your sales team in developing, retaining and improving customer relationships. Dynamics 365 ERP has finance, supply chain management, Business Central, and HR modules to collect all the useful information and gain complete visibility of your business operations.

  • What is Dynamics 365 Business Central used for?

Dynamics 365 provides businesses with a comprehensive solution for managing their financials, operations, sales, and customer service in one integrated platform. It is designed to help businesses streamline their processes, increase productivity, and make data-driven decisions with built-in insights and intelligence.

  • What is Microsoft dynamics 365 Business Central?

Dynamics 365 Business Central is a comprehensive business management solution that assists small and medium-sized businesses in maintaining their finances, operations, sales, and customer service. It offers a simple and customisable interface, enabling businesses to tailor it to meet their unique needs. Additionally, Business Central offers data-driven and actionable insights to assist businesses in making better decisions. Overall, it is a strong tool for managing and streamlining business operations.

  • What is the difference between Microsoft Dynamics 365 and Business Central?

Microsoft Dynamics 365 is a package of enterprise resource planning (ERP) and customer relationship management (CRM) products, whereas Business Central is a specialised ERP application within Dynamics 365. Dynamics 365 is more suited for large enterprises with complex business processes and requires heavy customisation and implementation efforts. On the other hand, Business Central is intended for small and medium-sized organisations as it can be quickly and easily integrated.

Another crucial difference is that Dynamics 365 provides a range of applications, including sales, customer service, marketing, field service, finance, and HR. On the contrary, Business Central is focused on the integration of operations, sales, services, and projects team to deliver optimised results.

 

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