Mail Call Couriers Achieve 40% Reduction in Costs with Custom Mobile Application Solution from Exigo Tech

Exigo Tech helped Mail Call Couriers create a secured BYOD environment with a reliable mobile application that helped them manage different operations efficiently.

Group 15904: Exigo Tech Delivers 100% Customer Satisfaction for Polyseal with its Technology Solutions

INDUSTRY

Logistics and Transportation

LOCATION

Australia

SERVICES

Custom Development & Integration

Mail Call Couriers were Able to Conclude their Core Activities Efficiently with a Mobile Application Developed by Exigo Tech

In the recent years, we have seen a pivotal change in the way traditional courier companies do business. This enforced change is due to the way technology has enabled businesses today to manage their core activities process more efficiently. The usual issues are often exposed at OH&S, driver management, job management and the underlying devices used to operate. These issues directly or indirectly impact the organisation’s cost of operations. To resolve these concerns, team at Mail Call Couriers wanted to utilise latest mobile technologies to bring efficiencies in their business.

The Solution

Using design thinking, teams at Exigo Tech and Mail Call Courier’s together engaged in solving complex problems with a solution focused approach resulting in innovation and effective strategy development leading to organisational change.

Enterprise Mobility Solution

Integration with internal system

Driver connectivity

OH&S

"Our association with Exigo Tech enabled us to automate our manual HR processes to improve our productivity and efficiency levels. The Exigo Tech team listened to our needs carefully and followed a step-by-step approach to implementation."

"Exigo Tech was instrumental in designing and implementing our WAN infrastructure. They catered to our requirements after understanding our specific needs."

"Exigo Tech created a highly complicated logistics platform for us, that enabled us to manage the entire logistics process properly. We have benefitted from their flawless and detail-oriented approach."

"Rhino Rack has gained a trusted advisor in Exigo Tech to advise and assist with all of our business requirements. We are looking forward to continuing our relationship with Exigo Tech."

"Cenversa has been working with Exigo Tech to move the file server and intranet to the cloud. They came up with a secure and scalable customer and supplier centric architecture in a structured format."

"Exigo Tech is highly recommended from the Polyseal Group for all your IT requirements. They listened to our requirements carefully and delivered solutions to increase our productivity and end user experience."

"We liked Exigo Tech’s clear understanding of what needs to be achieved and knowing ways to improve the user experience in building custom applications for us."

The Business Need

Replace the current bulkier traditional hardware devices with smart phones

Implement BYOD (bring your own device) policy reducing the overall expenditure on physical devices

Provide cross platform mobility solutions on iOS, Android and Windows which integrates with their existing ERP solution

Build a scalable system which can manage their seasonal influx and ongoing business growth plans

Implement security layers for data sovereignty

Implement required OH&S

Improve driver experience

Technology Used

The Business Benefits

A successful implementation of an Enterprise Mobility Solution fulfilled Mail Call Couriers business objectives like increased operational efficiencies, improved user experience, safety and security also, resolving their operational issues.

38% reduction in calls between driver and support centre